If you are a California resident, please see the section on the California Consumer Privacy Act at the end of this document.
Max-Mortgage.com is a website created in the United States to provide users with services they want in the U.S. We are governed by U.S. law and make no representation that we are governed by, or controlled in accordance with the laws of, any other country.
You must be 18 years old to use our site. We do not knowingly collect, use, or share personal information about minors. If you are under 18 years old, you may only use our site and services in cooperation with a parent or guardian. See our terms of service for more information.
Max-Mortgage.com may occasionally update this privacy disclosure, at which time we will post the change here. If the change materially affects the use of your personal information, all users will be notified and asked to opt in. If you do not like the change, please decline the change when notified and discontinue using our site.
Like other websites, Max-Mortgage.com records certain types of information every time a user visits. We collect information that can identify a user. This includes name, address, telephone number, Social Security Number, and Internet Protocol (IP) address.
Max-Mortgage.com collects financial information to complete the application process, both directly on our site and through our financial partners. Such information includes credit history, credit scores, transaction history, and credit products and payments.
Max-Mortgage.com may collect demographic information about a user, such as age and ZIP Code. We may also collect data about online activity or receive, for tracking purposes, information from your internet service provider or other third party. We may add this information to your existing account.
From you—
From the user/consumer we collect the information the user provides in connection with obtaining financial products and services, such as mortgage loans (name, telephone number, self-assessed property value, and Social Security Number). We collect the contact information you provided for receiving messages, such as your email address. We collect the information you provide when you enter promotions or sweepstakes offered by our site, and when you fill out surveys or other forms hosted on our site or the site of a business partner.
From third parties—
We collect information from credit bureaus, lead generators, and any partner that might have access to your financial data. The data we collect from third parties sometimes includes demographic information.
Cookies and IP addresses—
We use cookies to personalize and streamline your experience on our site. Cookies are small text files stored on your machine and read by our site when you visit. If you have ever been greeted by name when you return to a site, this is the effect of a cookie that “remembered” your name. We sometimes use cookies from advertising companies to track and personalize the offers that appear on our site. These ad companies may use cookies and action tags to measure ad effectiveness. Any information that third parties derive from cookies and action tags is anonymous. We also log Internet Protocol (IP) addresses, which are unique identifiers for every computer connected to the internet. To opt out of cookies: See your browser’s settings. Most browsers accept cookies by default but offer you ways to limit or refuse them.
Max-Mortgage.com uses information to provide personalized service to customers, to communicate with customers about services that may be of interest to them, and to improve overall company performance (customer service, user experience, business management).
Max-Mortgage.com does not share your personal information with other people or unaffiliated businesses except to provide products and services you have requested or under the following circumstances.
Loan products or service requests—
When you request a loan product or service through our website, we will share personal information contained in the request (such as name, address, telephone number, self-assessed property value, and Social Security Number) with lenders in our network solely to fulfil your request. All lenders in our network, which includes banks and mortgage brokers, have entered into marketing agreements with us that comply with federal and state privacy regulations. The lenders may contact you by phone, email, or post to fulfill your request even if you registered for the National Do Not Call List administered by the Federal Trade Commission or any equivalent list managed by a state or a company. If a lender contacts you by telephone about your request and you do not want the lender to call again, say so directly in the phone call. Please note that lenders may retain your information whether you eventually choose to do business with them or not.
Vendors—
We sometimes share information with companies that host services for us, such as marketing distribution services. These companies have access only to the personal information they need to do their job and cannot share it with others or use it for any other purpose, as is outlined in the confidentiality agreements and other legal documents they signed with Max-Mortgage.com
As allowed by law—
We may be compelled to share your personal information with law enforcement or government agencies in response to subpoenas, court orders, government audits, or the like. To investigate or prevent fraud or illegal activities or threats, we believe in sharing information.
Business transfer—
Should Max-Mortgage.com be acquired by another company or merged with one, the successor company would have access to the information maintained by Max-Mortgage.com, including your account information. This company would continue to be bound by this privacy disclosure unless you consent otherwise.
You will not receive email messages from us unless you register to receive them. From third parties you may receive email messages that advertise Max-Mortgage’s services, but we have set strict requirements about such communications; namely, that they must not be part of a “spam” email campaign and they must only be sent to people who gave permission to receive third-party email messages. Should you ever wish to rescind this permission, look for an “unsubscribe” link in the body of the message. All messages should contain a way to unsubscribe or opt out of future mailings.
Keeping your personal information secure is important to us. We take many steps to guard your data, which you can read about on our security page
Fees
Max Mortgage does not charge you any fee for its services. Max Mortgage receives its compensation from the Lenders or Providers for the goods, facilities and services provided by Max Mortgage. Max Mortgage’s compensation varies by product and service. Marketing fees paid by the Lender or Provider may be included in your rate, points, or term. Although some state licensing laws treat fees paid in exchange for marketing lead generation services as mortgage broker fees or origination fees, this is not the case under federal law. See the Terms of Use Agreement for details.
Credit
Any loan request you submit is NOT an application for credit. Rather, it is a request to be matched with Lenders to receive conditional loan offers from Lenders. You may have to complete a full application with a Lender before they will extend an unconditional loan offer. A Lender you select may require you to pay an application or other fee to cover the costs of an appraisal, credit report as well as for other items. The Lender will determine the amount of any such fee(s) and should provide information to you regarding the refundability of any such fee(s).
To update your personal information—
If your information changes or you no longer wish to use our service, you can update, delete, or deactivate your account by writing our customer support department at
contact@max-mortgage.com
.
For questions, comments, or concerns—
If you want to contact us about this privacy policy or our services, please write to
contact@max-mortgage.com
PARTNERS
Mortgage Partners
Florida - NMLS 2030436
Arizona - NMLS 780581
California - NMLS 2029222
North Carolina - NMLS 2122833
Texas - NMLS 2122833
Credit Repair Partners
Success Systems, LLC